Shipping & Delivery

  • Free delivery within Klang Valley for every order with minimum RM300 and above.
  • Klang Valley Delivery : Standard delivery charge of RM10 for every order below RM 300. 
  • Free delivery within West Malaysia (exclude Kklang Valley) for every order with minimum RM500 and above.
  • West Malaysia Delivery (exclude Klang Valley) : Standard delivery charge of RM30 for every order below RM 500.
Important
Please ensure there is someone to receive the parcel and answer the phone call.

FAQs

Klang Valley – within 2-4 working days (Mon – Sat: 10am to 6pm)
*No delivery on Sundays and Public Holidays. 
Outside Klang Valley – with 3-5 working days (Mon – Sat : 10am to 6pm)

Delivery Coverage : Klang Valley (selected areas only)

Sorry, we do NOT deliver to East Malaysia.

Free delivery within Klang Valley for every order with minimum RM 300 and above. 
Standard delivery charge of RM 10 for every order below RM 300.
Free delivery within West Malaysia (exclude Klang Valley) for every order with minimum RM 500 and above.
Standard delivery charge RM25 for every order below RM500. 

You need to arrange for self collection at our warehouse located at Lot 45A & 46A, Jalan 1/89B, Batu 3½, Off Jalan Sungai Besi, 57100 Kuala Lumpur 

Please email us at customerservice@luenheng.com or call us at 03-79839000. 

No , we do not have any physical store.  

Sorry, we are not able to deliver to a PO Box address.

We do not advise this arrangement. If it is unavoidable, do inform us or place a note in your order. Please ensure the receptionist is able to receive parcels on your behalf and please inform them a parcel is on the way. However, please take note we will not be responsible for any loss or damage to the parcel.

Yes we deliver to every city of West Malaysia.  
Puchong, Subang, Kepong, Petaling Jaya, Setapak, Kuala Lumpur, OUG, Ampang, Kepong, Selayang, Cyberjaya, Putrajaya, USJ, Damansara, Cheras, Mont Kiara, Sungai Long, Kajang, Desa Park City, Shah Alam, Sentul, TTDI, Bandar Utama, Klang, Sri Petaling, Bukit Jalil and more…